Cancellation Policy

Please note that any deposit made is to secure your date and time of appointment. All deposits are non-refundable nor non-transferable.. Effective January 2024 Rebooking on-site with no deposit is a courtesy for loyal clients. If you cancel your appointment without rescheduling deposit amount of $25 and applicable fees will be charged to your card. You are required to reschedule at least two weeks beyond the original appointment date, otherwise, you will be charged $25 and any further bookings will require an upfront deposit. Late fees: Late arrivals will be charged $10 every 10 mins. You will be rescheduled after 10 mins late and 50% of service will be charged to your card at that time. Late Cancellations or Same Day Cancellations will be charged 50% of the service, 100% for no shows and cancellations after the 3 hours grace period. ***Any debit or credit card transactions will be charged an 3.5% convenience fee, Absolutely no exceptions

Contact Details

• 5821 Poyner Village Parkway, Raleigh, NC, USA